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  • What are the accepted payment methods?

    On Calzedonia.com you can pay via: MasterCard, Maestro, Visa, Visa Electron, American Express, PayPal, Klarna and Apple Pay (only on Apple devices), Google Pay.

  • Is my payment safe?

    Payment information is completely secured by Comodo. Furthermore, all the information entered to make your purchase are in conformity with the processing of personal data and will be treated in full accordance with the privacy laws to know more about our return policy. The site is also in conformity to all spam and viruse controls. Navigation is completely safe.

  • Can I pay with bank transfer?

    At the moment, it is not possible to pay with bank transfer.

  • Is registration necessary to order online?

    It is not necessary to be registered, you can always place your order as a guest.

  • Why does my payment seem charged twice?

    There is a difference between authorization and payment: when you make an online order there is always the payment authorization. An authorization is a pending payment or an amount withheld in a payment account. It is not a real charge and is usually shown in the pending charges section of credit cards. The actual collection is only made when the garments come out physically from our warehouse. If you see the amount authorized as collected, please contact your bank directly so they can "unlock" the amount withheld.

  • Can I pay my order with the Gift Crad?

    At the moment such option is not provided.

  • Where can I find my Invoice?

    Your invoice will be sent to your email address once the order is shipped. You will also have the option to resend it from your order details if you have an account or from the "Follow your order/return" link at the bottom of our website by clicking the resend button.

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