Deliveries

In-store pickup

within 4-5 working days, free of charge

Express home delivery

2-4 working days, delivered with UPS Express, €8.95

Standard home delivery

4-5 working days, delivered with SPRING, €5.50

Standard delivery to a pick-up point

4-5 working days, delivered with SPRING, €4.50

Courier delivery

• How much does the delivery cost and who is the carrier?

  The price for Express delivery with UPS Carrier is €8.95. Standard home delivery costs €5.50 and standard delivery to a pick-up point is €4.50. SPRING Carrier will provide standard deliveries to both home and PostNL pick-up points. Shipping is free for "Calzedonia Lover" loyalty program members and orders over 70 €.

• What is delivery time for my online order?

  Express delivery will arrive within 2-4 working days. Standard home delivery and standard delivery to a pick-up point will take up to 4 working days, provided the order is placed before 22:00. Orders placed after 22:00 will be processed on the following business day.Make sure there is someone at home to receive the order on the expected delivery days. Calzedonia.com will also deliver to your workplace if this is more convenient for you, let us know during checkout.
  For customized products, it might take around 2 working days longer than the delivery times advertised. Also we would like to inform you that during the holidays and the beginning of the sales, your purchase could be delayed on shipping. Orders placed on Saturdays, Sundays or Italian public holidays will be processed on the next working day.

• Can I place an order online and ship it to another country?

  Yes, it is possible to place an order online and ship it to a country other than yours. To do this, you should first select the desired destination country from the menu you will find in the footer of our site. We remind you that billing address and shipping address may refer to different countries, but also that in the country where you would like to deliver your parcel, prices and commercial conditions may be different.

• Can I choose the time and date of delivery?

  No, please make sure that someone is present at the chosen delivery address.

In-store pickup

• Can I have my order sent to a Calzedonia store?

  Yes, before proceeding to payment select "Pick up in-store" and search for the store nearest to you.

• I requested in-store delivery. How long does it take for my order to arrive at the store?

  The estimated delivery time to the store is up to 5 working days. During the sale period and holidays, it can take longer due to an increased number of orders.

• I did not pick up my online order sent to the store on time, how do I receive a refund?

  After the 10 days time available for collection, your order will be cancelled and you will receive an email informing you of the refund that will be completed through the original payment method. The display of the refund may vary depending on the timing of your reference bank.