WE ARE OPENING OUR DOORS FOR YOU AGAIN
We have pleased to reopen our stores for you.
You can view the list of our opened shops by clicking on this link.
Since the safety of our customers and our employees is our top priority, we naturally took appropriate precautions.
WHAT DO I HAVE TO CONSIDER WHEN VISITING A SHOP?
Hand disinfection: All of our open stores have appropriate disinfection dispensers.
Mouth-nose protection: We recommend wearing a mouth-nose protection.
Safety distance: Since we are only allowed to let a limited number of customers into our stores at once, there may be short waiting times. We ask for your understanding and that you keep enough distance from others when you wait in front of the store.
We also ask you to keep the safety distance in the store from other customers as well as directly in front of the cash register.
Payment: Card payment is requested to provide additional protection.
You can also shop comfortably from home.
We are still there for you!
Our shipments won't stop, they will just slow down a little. Due to the contingent issues related to the Covid-19 emergency, delivery orders may have delays. We will do our best to ensure you have the best possible service.
At the moment, the delivery option of pick-up in our shops
is suspended, for this reason, home delivery is free until 17/05.
We would like to reassure you that during both the preparation of orders and during delivery, the procedures can be adopted to ensure the safety of our collaborators and our community.
We remind you that once an order is placed, payment will be held by
your credit card, and will be charged once shipping is confirmed.
We have extended the time for returning online orders to 60 days.
If you have an order waiting to be picked up at a physical store or collection point,
it will stay put until you are ready to pick it up.
Our customer service continues to stay by your side to resolve your doubts or requests,
even if, due to the current situation, wait times may be longer.
In this shared difficult time, we thank you
for your understanding for any delays.
We are waiting for you on our website and you can continue
to follow us on our social networks!
* Free express shipping on all orders, valid on sale and full price items at www.calzedonia.com until 17/05/2020 included.
In addition, returns are free and guaranteed for up to 60 days.
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