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Delivery to store
  • How much is shipping and who delivers my order?

    The cost of express delivery with carrier is €7,95 and you get free delivery for any order over €50. UPS Express will be delivering your order. Currently, we do not ship to Northern Cyprus.

  • What is the delivery time for my online order?

    Order before 12 noon (Italian time) and your goods will be delivered at your chosen home address within 24 hours. Any orders made after that time will leave our warehouses on the next business day. During some special events (Sales, Black Friday, Cyber Monday, etc.) the processing of your order might be delayed, despite our continuous efforts to comply with the established deadlines.

  • How can I track my order?

    The tracking number can be found by entering the order number and your surname in the FOLLOW YOUR ORDER/RETURN section and clicking on "TRACK DELIVERY" or in your account.

  • Can I place an order online and ship it to another country?

    Yes, it is possible to place an order online and ship it to a country other than yours. To do this, you should first select the desired destination country from the menu you will find in the footer of our site. We remind you that billing address and shipping address may refer to different countries, but also that in the country where you would like to deliver your parcel, prices and commercial conditions may be different.

  • Can I choose the time and date of delivery?

    No, make sure that someone is present at the chosen delivery address.

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