GIFT CARD

• Where can I buy an e-Gift Card?

  You can buy an e-Gift Card following this link.

• Where can I use an e-Gift Card?

  E-Gift Cards can be used online. If you want to use the e-Gift Card in the store, you should print the barcode and the shop assistants will convert the e-Gift Card to physical Gift Card.

• Do I have to activate my e-Gift Card after purchase?

  No. The e-Gift Card can be used immediately together with the associated email address.

• Where do I insert the e-Gift Card number on calzedonia.com?

  After having selected the payment method at checkout, you will be asked to insert the e-Gift Card number.

• What is the difference between a Gift Card and an e-Gift Card?

  Gift Cards can be purchased at points of sale and used both at points of sale and online. E-Gift Cards can be purchased online and used both at points of sale (after converting them to physical Gift Cards) and online on calzedonia.com.

• Do I have to spend the full amount of the e-Gift Card in a single transaction?

  No. If you do not spend the full amount on the e-Gift Card, the remaining credit stays as a balance on the card for you to spend at a later date.

• How can I check my e-Gift Card balance online?

  You can check the balance at this link.

• Is there an expiry date on my e-Gift Card?

  E-Gift Cards are valid for 3 years from the purchase date.

• Can I pay my order with a physical Gift Card bought in a store?

  Yes, the Gift Cards bought in our physical stores can be used online on calzedonia.com. In the checkout you will need to enter the card number and the PIN code in the appropriate boxes. The PIN code can be found by scrubbing the silver box on your card.

GIFT OPTIONS

• Can I purchase my order with a gift wrap?

  Calzedonia offers the gift wrapping service. In the final stage of your purchase, you can choose which items to include in the gift box or if you would like to receive the gift kit to proceed with the DIY (do-it-yourself) package.

• Can I place a single order with multiple gift-wrapped products?

  While placing your order, you can choose which items to put in the gift box. However, it is not possible to select more than one gift box per order. To include other items in another gift box, we recommend placing a new order. In any case, you can add the DIY kit option (Self Kit to package items at home) and add the required amount to the items you want to package. We remind you that you can both choose the Gift wrapping option and add the DIY (do-it-yourself) kit to the same order.