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  • How much is shipping and who delivers my order?

    The price for a 48-hour express delivery is 9,50 €. The price for a standard delivery is 4,95 €. UPS is the carrier for your delivery.

  • What is the delivery time for my online order?

    Order before 14:00 (Italian time) and your goods will be delivered at your chosen address within 2 - 4 working days (express delivery) or within 7-8 working days (standard delivery). Any order placed after that time will be dispatched on the next business day. We would also like to inform you that during the holidays and the sales period, your purchase could be delayed on shipping. We also inform you that during some special events (Sales, Black Friday, Cyber Monday, etc.) the processing of your order may be slightly delayed, despite our continuous efforts to comply with the established deadlines.

  • How can I track my order?

    The tracking number can be found by login into your online account or by going to the FOLLOW YOUR ORDER RETURN located at the bottom of the website.

  • Can I place an online order and send it to a different country from my own?

    Yes, if the receiver is outside your country, you have to place your order from Calzedonia website of the receiver's country by selecting "change shipping Country". Please make sure that the billing and shipping addresses are both within the same country.

  • Can I choose the time and date of delivery?

    No, make sure that someone is present at the chosen delivery address.

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