You still haven't found an answer to your question?

Need help?
Non disponibile
In-store pickup
COURIER DELIVERY
  • How much is shipping and who delivers my order?

    The price for a 48-hour express delivery is 9,50 €. The price for a standard delivery is 4,95 €. UPS is the carrier for your delivery.

  • What is the delivery time for my online order?

    Order before 14:00 (Italian time) and your goods will be delivered at your chosen address within 2 - 4 working days (express delivery) or within 7-8 working days (standard delivery). Any order placed after that time will be dispatched on the next business day. We would also like to inform you that during the holidays and the sales period, your purchase could be delayed on shipping. We also inform you that during some special events (Sales, Black Friday, Cyber Monday, etc.) the processing of your order may be slightly delayed, despite our continuous efforts to comply with the established deadlines.

  • How can I track my order?

    The tracking number can be found by login into your online account or by going to the FOLLOW YOUR ORDER RETURN located at the bottom of the website.

  • Can I place an order online and ship it to another country?

    Yes, it is possible to place an order online and ship it to a country other than yours. To do this, you should first select the desired destination country from the menu you will find in the footer of our site. We remind you that billing address and shipping address may refer to different countries, but also that in the country where you would like to deliver your parcel, prices and commercial conditions may be different.

  • Can I choose the time and date of delivery?

    No, make sure that someone is present at the chosen delivery address.

Visit the online store for your country: