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  • How can I return items from an online order?

    Order at and try on your products. If they don't meet your expectations, you can return them for free to one of our stores. If you want to return your products to any Calzedonia store you can do it without filling the online return form. You will be refunded via the payment method you originally used to place your online order. Please kindly note that the store cannot refund you in cash.

  • Can I exchange the items from my order in a store?

    It is unfortunately not possible to exchange the items from an online order in a store. You can return the items you do not want to keep for free and place a new order.

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