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3-4 business days, FREE
7 - 8 working days delivery UPS carrier 4,95 €
48 hours, delivered by UPS Express, 9,50 €
Yes, before proceeding to payment select "Pick up in-store" and search for your nearest store.
The estimated delivery time to the store is 3-4 business days. You will receive an e-mail as soon as your package has been delivered at the store you have selected. We also inform you that during some special events (Sales, Black Friday, Cyber Monday, etc.) the processing of your order may be slightly delayed, despite our continuous efforts to comply with the established deadlines.
There is no tracking number for in-store delivered orders. You can check the status of your order in the "FOLLOW YOUR ORDER/ RETURN" option on the website.
Cash on delivery payment option is not available at the moment. You can pay your order with the following payment methods: Credit Card, PayPal, Apple Pay, Amazon Pay, Google Pay, Gift Card / e-Gift Card.
Please come to the store with the printed confirmation email and your identity document.
Any person can come to the store and pick up the order with the printed confirmation email and a copy of your identity card.
After the 10 days time available for collection, you will receive an email informing you of the re-credit of your order through the same payment method used when entering the order. The display of the crediting may vary depending on the timing of your reference bank.
The price for a 48-hour express delivery is 9,50 €. The price for a standard delivery is 4,95 €. UPS is the carrier for your delivery.
Order before 14:00 (Italian time) and your goods will be delivered at your chosen address within 48 hours (express delivery) or within 7 - 8 working days (standard delivery). Any order placed after that time will be dispatched on the next business day. We would also like to inform you that during the holidays and the sales period, your purchase could be delayed on shipping. We also inform you that during some special events (Sales, Black Friday, Cyber Monday, etc.) the processing of your order may be slightly delayed, despite our continuous efforts to comply with the established deadlines.
The tracking number can be found by entering the order number and your surname in the FOLLOW YOUR ORDER/RETURN section and clicking on "TRACK DELIVERY" or in your account.
Yes, it is possible to place an order online and ship it to a country other than yours. To do this, you should first select the desired destination country from the menu you will find in the footer of our site. We remind you that billing address and shipping address may refer to different countries, but also that in the country where you would like to deliver your parcel, prices and commercial conditions may be different.
No, make sure that someone is present at the chosen delivery address.