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For further information, consult our <a href=/ro/en/privacy-policy-v2.html target="_blank" class="btn-modal-link font-normal">PRIVACY POLICY</a> and <a href=/ro/en/cookie-policy.html target="_blank" class="btn-modal-link font-normal">COOKIE POLICY</a>.

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DIRECT MARKETING CONSENT:

By ticking this box, you will be kept up to date with our offers, promotions and discounts, and you can tell us what you think of our brands!
Therefore, by ticking this box, you consent to receiving sales communications (e.g. promotions, offers and discounts) and participating in market research and customer satisfaction surveys about the products from the Calzedonia Group’s brands (Calzedonia, Intimissimi, Tezenis, Signorvino, Falconeri, Atelier Emé), by email and/or SMS, landline/mobile phone and hard copy in the post. To this end, we will use the personal data and contact details you have given us (e.g. name, surname, address, email, mobile number etc.). The collected data will be stored until we receive a request from you to withdraw your consent. The Data Controller is Calzedonia SpA. By writing to privacy@calzedonia.com., you can exercise your right i) to access, to find out if your data is being processed and obtain a copy; ii) to correct your details or add to them; iii) to request deletion of your data; iv) to limit the processing of your data; v) to data portability; vi) to withdraw your consent. You can also make a complaint to the competent authorities overseeing data protection if you believe that your personal data has been handled in violation of the provisions of Regulation EU 2016/679.
You can contact the Personal Data Protection Officer at dpo@calzedonia.com
Full notice: privacy policy.

Short Privacy policy

If you tick this box, we will send you communications and exclusive offers, designed for you based on your profile and usual shopping habits! To do this, we will use data about your purchases - including data related to the Calzedonia Group’s other brands (Calzedonia, Intimissimi, Tezenis, Signorvino, Falconeri, Atelier Emé) - your online behaviour, your participation in our loyalty programmes, the use of our services, your country of residence, your gender and age, your interactions with us through our websites and apps - which may be developed by us or third parties - and through our social media channels (e.g. Facebook): we will send you personalised (“profiled”) communications and we will develop products and services that align with our customers’ preferences. The data relating to your purchases will be stored for three years and other data for one year from collection, apart from your gender, age and country of residence, which will be stored until you withdraw your consent.
The Data Controller is Calzedonia SpA.
By writing to privacy@calzedonia.com, you can exercise your right i) to access, to find out if your data is being processed and obtain a copy; ii) to correct your details or add to them; iii) to request deletion of your data; iv) to limit the processing of your data; v) to data portability; vi) to withdraw your consent. You can also make a complaint to the competent authorities overseeing data protection if you believe that your personal data has been handled in violation of the provisions of Regulation EU 2016/679. You can contact the Personal Data Protection Officer at dpo@calzedonia.com
Complete information: privacy policy.

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Calzedonia Lover loyalty program

Shipping and returns are always free

I want to subscribe to the "Calzedonia Lover" loyalty programme.
Terms and Conditions and Privacy Policy

Join the Calzedonia Lover loyalty programme: get free delivery and returns and collect points to receive discount vouchers.

Simply enter your date of birth to start earning points and enjoying lots of exclusive benefits.

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I do not want my purchase history to be used for sales assistance.

By selecting the box below, your purchase history will not be visible to the sales assistants in our stores. Otherwise, should you not tick the box, we will use your purchase history to provide you with better in-store service. You will no longer have to remember your size or the codes of your favourite items because they will already be available to our sales staff!

By clicking on “Register me” I accept the Terms and Conditions of Sales

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Right to object

If you tick the check-box below, your purchase history will not be visible to our sales staff. However if you don’t tick the check-box, we will use your purchase history to ensure better in-store customer service. You will no longer have to remember your sizing information or the codes of your favourite products, as they will already be available to our sales staff!

Insert your date of birth to subscribe to the loyalty program and we'll surprise you on your birthday.

Terms and conditions of the “Calzedonia lover” loyalty program

Premises

building C14, 1st floor, room 5, sector 2, registered at the Bucharest Trade Register under number J40/7257/2010, VAT number RO27230001 and Calzedonia S.p.A. with registered office in Malcesine (Verona), 5/3 Portici Umberto Primo street, VAT number 02253210237 makes discounts, benefits and services at the "Calzedonia" stores (both direct and affiliated to the initiative) and on the website www.calzedonia.com. available to customers who wish to use them.
To benefit from these advantages, you must become a holder of the Calzedonia loyalty card: the release of the Calzedonia loyalty card (hereinafter the ‘Card’) and its use are governed by the following conditions (hereinafter also the ‘Regulations’), which the ‘Recipient Customer’ should read carefully.
The activation of the Card, in the manner referred to in point 6 below, implies the Customer’s acceptance of these regulations.
Futura Lenjerie 2010 S.R.L. and Calzedonia S.p.A. reserve the right to periodically modify, even partially, these conditions, and the relative modifications will come into force 10 (ten) consecutive days following their publication on www.calzedonia.com.
In the event that the "receiving customer" does not accept the changes made, they will have the right to cancel their registration, which remains however, their right at any time as specified below.
The use of the Card, after changes have come into force however, implies the acceptance, of the changes made.

Futura Lenjerie 2010 S.R.L. and Calzedonia S.p.A. reserve the right to temporarily or permanently, suspend this loyalty programme at any time, without the Customer being able to oppose anything (subject only to compliance with the rights already acquired by the participants at that time), by notifying them on the website www.calzedonia.com and/or at the points of sale participating in the initiative.
These Regulations are always available for consultation at www.calzedonia.com and in participating stores.

1. Promoter

Futura Lenjerie 2010 S.R.L., with registered office in București, 5-25 Popa Lazăr street, building C14, 1st floor, room 5, sector 2, registered at the Bucharest Trade Register under number J40/7257/2010, VAT number RO27230001 and Calzedonia S.p.A. with registered office in Malcesine (Verona), 5/3 Portici Umberto Primo street, VAT number 02253210237

2. Participation channels

• All Calzedonia stores, participating in the initiative display the related advertising and information material. The list of stores participating in the initiative can be viewed on the e-commerce site www.calzedonia.com.
• E-commerce site www.calzedonia.com

3. Territory

Romanian national territory.

4. Type / name / purpose of the scheme / duration

This is a promotional initiative consisting of a loyalty programme involving the collection of points on a digital card, the so-called ‘Calzedonia Lover’ and releasing exclusive benefits to the holders of this card. The purpose of the initiative is to build customer loyalty through a loyalty programme that recognises advantages for customers holding the ‘Calzedonia Lover’ Card. Without prejudice to what is specified in the premises, in point 7 (’functionality’) and point 10 (’Programme interruption - card deactivation - miscellaneous’), the ‘Calzedonia Lover’ Card is not subject to expiration

5. Recipients

End customers aged 18 or over, who are Cardholders according to the registration and operation methods indicated below.

6. How to register

The card to get the “Follower Status” may be released to the Customer in digital format directly at the point of sale or through the website www.Calzedonia.com/myCalzedonia. Registration for “Calzedonia Lover” Card requires the creation of a specific “Calzedonia Lover” account, which will allow the Customer to access his/her own personal page on the brand's e-commerce website.The registration process will prevent under-age customers from subscribing to the loyalty scheme. The activation and registration procedures are consistent with privacy legislation. The “Calzedonia Lover” Card is personal and may not be transferred. Customer may not activate other Cards while one Card is still valid. The “Calzedonia Lover” Card is for private use only and commercial use shall not be permitted. Customers may freely ask at any time to have their membership of the loyalty scheme cancelled by contacting customer care on 0316300925, or via www.calzedonia.com/loyaltylanding.

7. Functionality

The Card will give the customer the opportunity to reach 3 different STATUS by accumulating points on purchases. Depending on the status to which the Customer belongs, they will receive increasing rewards.

“Follower Status”:

This is immediately acquired with the activation/registration of the "initial" card;
When the ‘Follower Status’ customer reaches 100 points, they move to the next level - ‘Friend Status’, on which they will be immediately credited with any points in excess of those used to reach the new status;
If the ‘Follower Status’ Customer does not reach 100 points within 365 days from the date of acquisition of the status, they remains at the ‘Follower Status’ level and their points balance is reset.
If the ‘Follower Status’ Customer reaches 500 points before having acquired the ‘Friend Status’, they will go directly to the ‘Fan Status’, on which they will immediately be credited with any points in excess of those used to reach the new status;

“Friend Status”:

The Customer acquires this status as soon as 100 points have been reached. Any points in excess of those used for levelling up, will be immediately credited to the new status acquired
As soon as 500 points have been reached, the ‘Friend’ Customer passes to ‘Fan Status’ level upon which they will immediately be credited with any points in excess of those used to reach the new status;
A year after reaching the ‘Friend Status’ and from each year on, the Customer:
if they have earned from 100-499 points, they maintain the 'Friend Status’ level for another year and any points in excess of those used to maintain the aforementioned status will be maintained;
if they have earned less than 100 points, the points balance is reset and returns to the ‘Follower Status’.

“Fan Status”:

The Customer acquires the ‘Fan Status’ as soon as 500 points have been reached from the previous Friend status. Any points in excess of those used for levelling up, will be immediately credited to the new status acquired;
One year after reaching the ‘Fan Status’, and from each year on, if the Customer:
if they have earned at least 500 points, they maintain the 'Fan Status’ level and any points in excess of those used to maintain the aforementioned status will be maintained;
if they have earned less than 500 points, the points balance is reset and returns to the ‘Friend Status’.

Each change of status, as well as any communication relating to participation in the loyalty programme is strictly essential for the provision of the services relating to it (such as, for example, confirmation of registration/cancellation, status changes, allocation of dedicated discounts or of reserved gifts) is considered as necessary to carry out the program itself. Therefore, by accepting this regulation, the Customer agrees to receive such communications which will be sent to the addresses indicated in the programme registration form. Refusal to receive such communications makes it impossible for Futura Lenjerie 2010 S.R.L. and Calzedonia S.p.A. to carry out the programme and provide the related services. Any refusal expressed during the course of the programme will result in the automatic interruption of the same.

8. Point Acquisition

The loyalty points will automatically be loaded on the Card activated with each purchase in one of the Calzedonia points of sale participating in the initiative or via the e-commerce site www.calzedonia.com, to the value of one point for each 5 lei spent rounded down (Ex. 5.99 LEI = 1 POINT).
The crediting of points resulting from purchases made on the e-commerce site, will be possible only after entering the card data in your e-commerce account. The combination of the Card with the e-commerce account must only be performed once and will be stored by the system for subsequent purchases.
To be entitled to points, the Customer must identify themselves before issuing the receipt by presenting their Card or indicating their surname and first name or the e-mail address/telephone number issued for the activation of the card. In the case of purchase through e-commerce, the Customer must access the site by entering their credentials.
Failure to identify the Card holder in the manner indicated above, will not allow points to be loaded, nor will loading be possible later.
The Customer can see their accumulated points balance at any time by requesting it at any of the Calzedonia points of sale participating in the initiative, by consulting the website www.calzedonia.com. Points will be loaded and accounted for by the system on a daily basis; in case of technical unforeseen events, they can be loaded within a longer period of maximum 15 days.
Returns will generate the points charge according to the same criterion as the credit.
The issue of the ‘Calzedonia Gift Card’ will generate the credit of the related points. Subsequent purchases paid partially/in total with Gift/eGift Card by the card owner will therefore not generate any credit of points for the value of the receipt paid with Gift/eGift Card.
Campaigns of doubling or tripling points may be envisaged, of which adequate publicity will be given.
The Card does not in any way constitute a payment card; the points accumulated in it cannot be transferred or converted into money or products.

8.a Collecting points and Cross Country benefits

Customers holding the Card will also be able to collect points through purchases made within the points of sale in the Countries indicated in the table below.
The collection of the aforementioned points, will enable them to be credited and achieve the status and use of prizes provided for in this regulation, in the Romanian national territory.
Loyalty points will be loaded onto the Customer's Card following the conversion shown in the table below.

COUNTRY: AUSTRIA
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 PUNTO
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: BELGIUM
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER / ABONNÉ
LEVEL 2 - Status Name: FRIEND / AMI
LEVEL 3 - Status Name: FAN

COUNTRY: CZECH REPUBLIC
POINTS VALUE UNDER THE LOCAL CURRENCY: 25 CZK = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: FRANCE
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: ABONNÉ
LEVEL 2 - Status Name: AMI
LEVEL 3 - Status Name: FAN

COUNTRY: GERMANY
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: JAPAN
POINTS VALUE UNDER THE LOCAL CURRENCY: 100 YEN = 1 POINT
LEVEL 1 – Status Name: BRONZE
LEVEL 2 - Status Name: SILVER
LEVEL 3 - Status Name: GOLD

COUNTRY: HONG KONG
POINTS VALUE UNDER THE LOCAL CURRENCY: 10 HKD = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: HUNGARY
POINTS VALUE UNDER THE LOCAL CURRENCY: 300 HUF = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: ITALY
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: LUXEMBOURG
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER / ABONNÉ
LEVEL 2 - Status Name: FRIEND / AMI
LEVEL 3 - Status Name: FAN

COUNTRY: POLAND
POINTS VALUE UNDER THE LOCAL CURRENCY: 4 PLN = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: PORTUGAL
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: SLOVAKIA
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: SPAIN
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: SWEDEN
POINTS VALUE UNDER THE LOCAL CURRENCY: 10 SEK = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: SWITZERLAND
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 CHF = 1 POINT
LEVEL 1 – Status Name: FOLLOWER / ABONNÉ
LEVEL 2 - Status Name: FRIEND / AMI
LEVEL 3 - Status Name: FAN

COUNTRY: THE NETHERLANDS
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: UK
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 GBP = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: USA
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 USD = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: RUSSIA
POINTS VALUE UNDER THE LOCAL CURRENCY: 100 RUB = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: CROATIA
POINTS VALUE UNDER THE LOCAL CURRENCY: 10 HRK = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: ESTONIA
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: LITHUANIA
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: ROMANIA
POINTS VALUE UNDER THE LOCAL CURRENCY: 5 LEI = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: SLOVENIA
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: UKRAINE
POINTS VALUE UNDER THE LOCAL CURRENCY: 50 UAH = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: CYPRUS
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

As a further advantage, Customers in possession of the Card making purchases within the points of sale in the Countries indicated above, are granted discounts reserved by the individual country for the Customer's membership status exclusively at the time of purchase.

9. Advantages

Customers who are part of the Calzedonia loyalty programme can benefit from numerous discounts, promotional operations, prize operations and special initiatives, which will be adequately advertised and communicated from time to time. The Customer will be able to take advantage of the dedicated benefits only upon showing their Card.
In particular, the following are henceforth defined as discounts:

Free standard shipping and returns on e-commerce purchases for all those with the status.
Upon registration, the customer earns 20 free points.
On the occasion of the Customer's birthday and exclusively in the period between 7 days prior to and 7 days following the birthday date, Follower Status members will be entitled to double points on purchases made.
On the occasion of the Customer's birthday and exclusively in the period between 7 days prior to, and 7 days following the birthday date, Friend and Fan Status members will be entitled to a 20% discount on a single purchase.
For members of the Friend Status: for every 100 points accumulated, a 15% discount coupon, valid for 60 days from its release, on a minimum purchase of 300 lei (excluding items already subject to discounts or promotions) will be issued.
For members of the Fan Status: for every 100 points accumulated, a 20% discount coupon, valid for 60 days from its release, on a minimum purchase of 300 lei (excluding items already subject to discounts or promotions) will be issued.

10. Programme Interruption - Card Deactivation - Miscellaneous

Futura Lenjerie 2010 S.R.L. and Calzedonia S.p.A. reserve the right to modify, suspend or interrupt the Calzedonia loyalty programme and related services at any time and at its own discretion.
Specific communication of such changes, suspensions or interruptions will be given by posting a suitable notice on the website www.calzedonia.com. and/or in the stores participating in the initiative.
Without prejudice to any other right provided for by law, including the right to compensation for damage, Futura Lenjerie 2010 S.R.L. and Calzedonia S.p.A. may revoke the Customer's right to use the Card and deactivate it if the Card is used in violation of the conditions set out in these Regulations, or in the event of abusive or damaging use of the image of the ‘Calzedonia’ brand.
Furthermore, after providing information, Futura Lenjerie 2010 S.R.L.s and Calzedonia S.p.A. reserve the right to deactivate the Card and its activation/registration, in the event of non-use of the Card or inactivity of the Customer for a period exceeding 5 years. In the event of cancellation and deactivation, the Customer will no longer be able to use the Calzedonia Card advantages and services.
Futura Lenjerie 2010 S.R.L. and Calzedonia S.p.A. are not responsible for any consequences, direct or indirect, relating to malfunctions of the loyalty programme that are not dependent on their will. Futura Lenjerie 2010 S.R.L. and Calzedonia S.p.A. are not responsible for any fraudulent, improper or unlawful use of the Card.

11. Information on the processing of personal data

Which categories of personal data we will use?

Your participation to the Calzedonia Loyalty Programme involves our use of your personal data. In particular, we need to process the personal data provided to us at the time of registration (failure to provide the data marked with an asterisk on the registration form involves the inability to complete the registration process, in case of registration carried out in each point of sale with the support of the sales assistants, the phone number or email address are mandatory data. Failure to provide these data involves the inability to complete the registration process) and the data relating to purchases made at points of sale Calzedonia. These data include, for example, the price and type of products purchased. With your consent, we may also use other information that you freely provide to us at the time of registration or concerning the manner in which you interact with us (hereinafter, collectively, the "Data"). More precisely, we could collect:

optional information requested through the registration form or, in case of registration carried out in each point of sale, name, surname, address, ZIP code, country and province are optional information
the information that we may acquire by examining your interaction with us, through email and newsletters, through our Internet sites and through the Apps that may be developed by us or by third parties (for more information, please consult the relevant privacy policies);
information that you may share through the social networks to which you subscribe.

For which purposes we do process your Data and on what legal grounds?

We may use your Data, including by electronic means:
a) for the management of your participation to the Calzedonia Loyalty Programme. Your Data will be used to provide you with discounts and other benefits, which may available to you and, more generally, for all related contractual and administrative obligations.

b) to provide you a personalized service in all our points of sale where the Calzedonia Loyalty program is active. Wherever you are, you could receive the help and advice of our sales assistants, with information (eg. for Calzedonia size, color or pattern) on items purchased in the previous 12 months at any point of sale Calzedonia or even online. Provided that Calzedonia is a global brand, such use of your Data, based on our legitimate interest, allows us to improve the quality of our services at the point of sale and to ensure a consistent service to our customers who have joined the Calzedonia Loyalty program in all our stores. In any case, if you do not wish to receive this assistance, it is sufficient that you, at the time of registration or even at a later time, ask that your Data not be used for this purpose

With your consent, we may also use your Data for the following purposes:

c) to send you, through the contact details provided to us, newsletters, information about products and services provided by us, offers and promotions, as well as to conduct market researches. For example, we may send you emails or text messages (eg. SMS e WhatsApp), send you promotional materials at your postal address or contact you by telephone via an operator. Our products are marketed under the following brands: Calzedonia, Intimissimi, Tezenis, Signorvino, Falconeri, Atelier Emé.

d) to review your preferences, how you interact with us, and your purchasing behavior. In particular, in order to better understand your tastes and interest in our products and communications, we may examine - also through the use of automated systems – the information provided at the time of your registration to the Calzedonia Loyalty program, the purchases made at our Calzedonia points of sale in the last 12 months, your interest in communications and newsletters that we send you, the attendance of our websites, the use of our Apps and the interest in our social channels (e.g. Facebook). For further information on the Data that we may acquire through browsing our websites and/or through the use of our Apps, you may consult the relevant privacy policies. Finally, we may enrich your profile with statistical information that we may lawfully acquire from other sources: for example, in relation to your area of residence (such as demographic information, geo-referencing data, etc.) or to the electronic tools that you use to interact with us.
In any case, this profiling activity is aimed at better personalizing our services and does not have any legal or other significant effect on you.

Your subscription to the Calzedonia Loyalty program is in no way conditional upon the provision of the above consents.

How long do we store your Data?

For the purposes listed under letter a) and b), your Data will not be processed for longer than the time required to manage your participation to the Calzedonia Loyalty program. In any case, information about your purchases and your interactions with us will not be processed for longer than 12 months from the date of collection. In the event that you decide to leave the Calzedonia Loyalty Program, your Data will be deleted within the following 12 months.
For the purpose under letter c), you Data will be retained until you revoke your consent to receiving commercial communication; for the purpose under letter d), your Data will be retained for 12 months except for purchasing history which will be retained for 3 years.

To whom will we communicate your Data

For the purposes of the management of the Calzedonia Loyalty program and for administrative purposes, we may communicate your Data to our service providers (e.g. IT services) and to the companies that manage the Calzedonia points of sale, present in the various countries where the Calzedonia Loyalty program is active, who will be acting as data processors, and to other third parties where there is a legal obligation to do so. A complete list of such companies will be made available by sending a written request to the following contacts.

How will the transfer of your Data to non-EU countries be regulated?

Your Data may be transferred outside the territory of the European Union, even to countries where the level of protection of personal data may be lower than that guaranteed by European legislation.
Such transfer shall, in any case, be subject to adequate safeguards for the protection of your Data and, in particular, to the standard contractual clauses approved by the EU Commission by Decision 2021/914/EC.

What rights do you have over your Data?

You have the rights of access, rectification, erasure, limitation of and opposition to the use of the Data by us, as well as the right to request the transfer to you of some of the Data.

Rights of the data subject

Right of access
The data subject has the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information:
- The purpose of processing;
- The categories of personal data concerned;
- The recipients or categories of recipients to whom the Personal Data have been or will be disclosed, in particular recipients of third-party countries or international organisations, with confirmation as to whether adequate safeguards are in place;
- Where possible, the envisaged period for which the personal data will be stored or, if not possible, the criteria used to determine that period;
- The existence of the right to request from the controller rectification or erasure of personal data or restriction of processing concerning the data subject or to object to such processing;
- The right to lodge a complaint with a Supervisory Authority;
- Where the personal data have not been collected from the data subject, any available information on their source;
- The existence of an automated decision-making process, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her and, at least in those cases, meaningful information about the rationale, the significance and the envisaged consequences of such processing for the data subject.

Right to rectification

You have the right to obtain, without undue delay, the rectification of any inaccurate personal data concerning you.

Right to erasure

You have the right to obtain the erasure, without undue delay, of your personal data if there are any of the following reasons:

- personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
- you have withdrawn your consent to the processing and there is no other legal grounds for the processing;
- you objected to the processing, and there is no overriding legitimate grounds for doing so;
- the personal data have been unlawfully processed;
- personal data have to be erased for compliance with a legal obligation.

Right to restriction of processing
You have the right to obtain the restriction of processing when one of the following applies:

- contest the accuracy of personal data, for the period necessary for the data controller to verify the accuracy of such personal data;
- the processing is unlawful and you oppose to the erasure of the personal data and request the restriction of their use instead;
- although the data controller no longer needs the personal data for the purposes of processing, but they are necessary for ascertaining, exercising or defending a right in court;
- you objected to processing, pending verification of the possible prevalence of our legitimate grounds.

Right to object
The data subject has the right to object at any time to the processing of personal data concerning him or her which is based on the data controller’s legitimate interest, including profiling. The data subject has the right to object at any time to the processing of personal data concerning him or her for direct marketing purposes, including profiling to the extent that it is related to such direct marketing.

Right to data portability
You have the right to receive in a structured format, commonly used and readable by automatic device, the personal data concerning you in our possession and you have the right to transmit such data to another data controller without hindrance by the data controller to which you provided them if:
- the processing is based on consent or on a contract; and
- the processing is carried out by automated means.

At your request and if technically feasible, you can obtain the direct transmission of personal data to another data controller.

Right to file a complaint before the competent Data Protection Authority
When the data subject holds that the processing of his/her personal data is carried out breaching the provisions of the EU Regulation no. 2016/679, he/she is entitled to file a complaint before the competent Data Protection Authority in order to protect his/her rights.

How can you change your preferences or withdraw consent?

At any time, you may check, modify or revoke your consent in relation to the purposes set out under letters (b) e (c) (including by declaring that you do not wish to receive commercial information by email and/or text messages). Regarding the registration carried out by website you can change your preferences:

by using your registration account, under privacy preferences section;
by contacting the Data Controller or the Data Protection Officer

Regarding the registration carried out in each point of sale:

by creating an account and using the same data provided for the registration;
by contacting the Data Controller or the Data Protection Officer.

Who are the data controllers?

Fort the purposes under letters (a) and (b) Calzedonia S.p.A. and Futura Lenjerie 2010 S.R.L. will be acting as joint data controllers.
The data controller for the purposes under letters (c) and (d) is Calzedonia S.p.A.

How to contact Calzedonia S.p.A., Futura Lenjerie 2010 S.R.L. and the Data Protection Officer in order to exercise your rights?

You may exercise your rights by writing to the data controllers, and/or Data Protection Officer at the address below:

Calzedonia S.p.A.

Email: privacy@calzedonia.com

Registered office: Via Portici Umberto Primo 5/3, Malcesine (Verona) - Italy

Data Protection Officer of Calzedonia S.p.A dpo@calzedonia.com

Futura Lenjerie 2010 S.R.L.

Email: privacy@calzedonia.com

Registered office: București, 5-25 Popa Lazăr street, building C14, 1st floor, room 5, sector 2

How will you be informed of any changes to this Privacy Notice?

This Privacy Notice may be subject to changes and updates as a result of changes concerning the way we process your Data or other information provided to you hereunder. Any changes will ensure, in any case, the full protection of your rights. If any changes are made that may limit the guarantees for the protection of your Data or your rights with respect to the current version, before the processing of your Data begins in the new manner, you will be promptly informed through the contacts provided and you will be guaranteed the right to cancel from the “Calzedonia Lover Loyalty Program” or, in any case, to modify your consents and preferences.
In any event, we invite you to review the updated Privacy Policy published on the Site from time to time.

12. Contacts

For any other information relating to the Calzedonia loyalty card, the Customer can consult the website www.calzedonia.com, contact customer care at 0316300925, or at any Calzedonia store participating in the initiative.

I confirm that I have read the above Regulations and Terms of Use, that I have understood their content and that I accept everything provided therein

Last Update 21/04/2022

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