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Preamble

CALZEDONIA UK Ltd, a company under the management and coordination of Oniverse Holding SpA, with registered office at Spirella House, 266-270 Regent Street, London, W1B 3AH , VAT no. 906 446 326, offers discounts, benefits and services at “Calzedonia” stores (both direct stores and franchises taking part in the promotion) and at www.calzedonia.com to customers who would like to benefit from them.
To take advantage from benefits you must hold Calzedonia loyalty card: the following terms and conditions (hereinafter also “Conditions”) govern the issue and use of the Calzedonia loyalty card (hereinafter the “Card”), which the “Customer Cardholder” should read carefully. The activation of the Card, in accordance with point 6 below, implies that the customer accepts these Conditions.
Calzedonia Uk Ltd reserves the right to amend all or part of these terms and conditions from time to time, and these amendments shall enter into effect 10 (ten) days after their publication on www.calzedonia.com.

If the “Customer Cardholder” does not accept these amendments, they shall be entitled to cancel their registration, which in any event they shall be entitled to do at any time as set out below.
However, use of the Card, after the amendments have become applicable, shall constitute acceptance, by implication, of the changes applied.
Calzedonia Uk Ltd also reserves the right to suspend this loyalty program, temporarily or permanently, at any time, without the Customer having any right to complain (subject to any rights already held by the Customer-Holders at that time being upheld), by giving notice on its website at www.calzedonia.com and/or in stores participating in the scheme. These Conditions can be consulted at all times at www.calzedonia.com.

1. Promoter

CALZEDONIA UK Ltd, a company under the management and coordination of Oniverse Holding SpA, with registered office at Spirella House, 266-270 Regent Street, London, W1B 3AH , VAT no. 906 446 326.

2. Participant Channels

All “Calzedonia” stores, whether these are managed directly by Calzedonia UK Ltd (so-called “direct stores”) or are franchises and, therefore, managed by other businesses (so-called “franchise stores”), which are taking part in the scheme by displaying the associated advertising material and information. The list of stores participating in the scheme can be viewed at e-commerce website www.calzedonia.com.

3. Country

National Territory of United Kingdom.

4. Type / name / purpose of the scheme / duration

This is a promotional initiative consisting of a loyalty programme involving the collection of points on a digital card, the so-called ‘Calzedonia Lover’ and releasing exclusive benefits to the holders of this card. The purpose of the initiative is to build customer loyalty through a loyalty programme that recognises advantages for customers holding the ‘Calzedonia Lover’ Card. Without prejudice to what is specified in the premises, in point 7 (’functionality’) and point 10 (’Programme interruption - card deactivation - miscellaneous’), the ‘Calzedonia Lover’ Card is not subject to expiration

5. Who is it intended for

Customers who are at least eighteen years old and hold the Card in accordance with the below conditions relating to scheme registration and operation.

6. How to register

The card to get the “Follower Status” may be released to the Customer in digital format directly at the point of sale or through the website www.Calzedonia.com/myCalzedonia. Registration for “Calzedonia Lover” Card requires the creation of a specific “Calzedonia Lover” account, which will allow the Customer to access his/her own personal page on the brand's e-commerce website.The registration process will prevent under-age customers from subscribing to the loyalty scheme. The activation and registration procedures are consistent with privacy legislation. The “Calzedonia Lover” Card is personal and may not be transferred. Customer may not activate other Cards while one Card is still valid. The “Calzedonia Lover” Card is for private use only and commercial use shall not be permitted. Customers may freely ask at any time to have their membership of the loyalty scheme cancelled by contacting customer care on 02038376463, or via www.calzedonia.com/loyaltylanding.

7. How does it works

The Card gives the customer the opportunity to reach 3 different STATUS' by accumulating points on purchases. Depending on the status to which they belong, the Client will receive increasing rewards.

“Follower Status”:

• This is immediately acquired with the activation/registration of the initial card;
• When a customer with "Follower Status" reaches 100 points, they move to the next level - "Friend Status", upon which they will immediately be credited with any points in excess of those used to reach the new status;
• If the customer with "Follower Status" does not reach 100 points within 365 days from the date of acquisition of the status, they remain at the "Follower Status" and their points balance is reset. If a customer with "Follower Status" reaches 500 points before acquiring the next level- "Friend Status", they go directly to the "Fan status", upon which they will immediately be credited with any points in excess of those used to reach the new status;

“Friend Status”:

• The Customer acquires this status as soon as 100 points have been acquired. Any points in excess of those used for levelling up will be immediately credited to the new status acquired As soon as 500 points have been acquired, the 'Friend' Customer transfers to “Fan Status” level on which they will immediately be credited with any points in excess of those used to reach the new status;
• A year after reaching the "Friend Status" level, and from year to year, the Customer:
• maintains the “Friend Status” level for another year if they have earned between 100 to 199 points, any points in excess of those used to maintain the aforementioned status will also be maintained; returns to “Follower Status” level if they have earned less than 100 points, and their points balance is reset.

“Fan Status”:

• The Customer acquires the “Fan Status” as soon as 500 points have been acquired from the previous Friend status. Any points in excess of those used for levelling up will be immediately credited to the new status acquired.
• A year after reaching the "Fan Status" level, and from year to year, the Customer: maintains the “Fan Status” level for another year if they have earned at least 500 points, any points in excess of those used to maintain the aforementioned status, will also be maintained; returns to “Friend Status” level if they have earned less than 400 points, and their points balance is reset.

Each change of status, as well as all communications concerning participation in the “Calzedonia Lover” Loyalty Program, which are strictly indispensable for providing the services connected to it (for example, confirmation of subscription/cancellation, changes in status, special discount offers or exclusive gifts) are necessary for the operation of the scheme itself. Therefore, by accepting these rules, the Customer agrees to receive said communications, which will be sent to the addresses given on the scheme registration form. Refusal to receive said communications shall prevent Calzedonia UK Ltd from implementing the scheme and providing the services associated with it. Any refusal expressed during the course of the scheme shall result in an automatic interruption of the scheme.

8. Earning points

Loyalty points shall be automatically loaded onto activated Cards when each purchase is made at one of the “Calzedonia” stores which take part in the promotion or at www.calzedonia.com. One point will be given for each Pound Sterling spent, rounded down (e.g. £1.99 = 1 point). In order to have the points arising from the e-commerce purchases credited to the Card, Customers must previously register their Card number under their e-commerce account. The insertion of the Card number shall be done only once and, for subsequent purchases the system will automatically remember it.
In order to be entitled to points, Customers must identify themselves before the receipt is issued by presenting their Card or by giving their surname and name or the email address/telephone number used for card activation. In cases of online purchases, Customers must access the website by entering their details. Should the Cardholder fail to provide identification in the manner specified above, then points will not be earned, and it will not be possible to have them credited subsequently.
Customers may check their points balance at any time by requesting it at any “Calzedonia” store participating in the scheme or at www.calzedonia.com. Points will be credited and recorded daily by the system; in the event of technical problems, they may be credited within a longer period of up to 15 days.
Returned items will result in points being debited according to the same criteria used for crediting points.
Issue of a “Calzedonia Gift Card” will result in a credit of the corresponding number of points. Subsequent purchases paid partially/entirely with a Gift Card will not, therefore, earn any points for the part of the purchase paid for using the Gift Card.
Promotions involving double or triple points may be organised and these will be advertised accordingly.
The Card is in not a method of payment; the points credited cannot be transferred or converted into cash or goods.

8.A EARNING POINT AND CROSS-COUNTRY BENEFITS

The Client holding the “Calzedonia Lover” Card will collect points even through the purchase in points of sales located in the Territories listed below.
The above-mentioned points will be counted when reaching the Status and using the advantages provided under these terms and conditions in the the UK.
The loyalty points will be credited on the Client’s “Calzedonia Lover” Card subject to the table below.
Only for purchases in Russia, the loyalty points will be credited subject to prior presentation of the Loyalty Card.

• COUNTRY: AUSTRIA
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 PUNTO
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: BELGIUM
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER / ABONNÉ
• LEVEL 2 - Status Name: FRIEND / AMI
• LEVEL 3 - Status Name: FAN

• COUNTRY: CZECH REPUBLIC
• POINTS VALUE UNDER THE LOCAL CURRENCY: 25 CZK = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: FRANCE
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
• LEVEL 1 – Status Name: ABONNÉ
• LEVEL 2 - Status Name: AMI
• LEVEL 3 - Status Name: FAN

• COUNTRY: GERMANY
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: HONG KONG
• POINTS VALUE UNDER THE LOCAL CURRENCY: 10 HKD = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: HUNGARY
• POINTS VALUE UNDER THE LOCAL CURRENCY: 300 HUF = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: ITALY
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: LUXEMBOURG
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER / ABONNÉ
• LEVEL 2 - Status Name: FRIEND / AMI
• LEVEL 3 - Status Name: FAN

• COUNTRY: POLAND
• POINTS VALUE UNDER THE LOCAL CURRENCY: 4 PLN = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: PORTUGAL
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: SLOVAKIA
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: SPAIN
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: SWEDEN
• POINTS VALUE UNDER THE LOCAL CURRENCY: 10 SEK = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: SWITZERLAND
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 CHF = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER / ABONNÉ
• LEVEL 2 - Status Name: FRIEND / AMI
• LEVEL 3 - Status Name: FAN

• COUNTRY: THE NETHERLANDS
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: UK
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 GBP = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: USA
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 USD = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: CROATIA
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: ESTONIA
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: LITHUANIA
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: ROMANIA
• POINTS VALUE UNDER THE LOCAL CURRENCY: 5 LEI = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: SLOVENIA
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: UKRAINE
• POINTS VALUE UNDER THE LOCAL CURRENCY: 50 UAH = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: CYPRUS
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: LATVIA
• POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

• COUNTRY: TURKEY
• POINTS VALUE UNDER THE LOCAL CURRENCY: 150 TL = 1 POINT
• LEVEL 1 – Status Name: FOLLOWER
• LEVEL 2 - Status Name: FRIEND
• LEVEL 3 - Status Name: FAN

The Client holding the “Calzedonia Lover” Card who will purchase in points of sales located in the Territories above may take advantage, exclusively at the moment of the purchase and as additional benefit, from the discounts provided by each Country to that Client’s Status.

9. Benefits

Customers with the Calzedonia loyalty card will be able to benefit from numerous discounts, promotions, prizes, and special dedicated initiatives, which will be adequately advertised and communicated from time to time.
The customer can take advantage of valuable benefits available only upon presentation of their card. Currently, the following discounts are defined as:

• Free shipping and returns on e-commerce purchases, for members of all Statuses;
• On the Customer's birthday and exclusively during the period of 7 days prior to, and 7 days following the birthday, the members with the “Follower Status” will be entitled to double points on purchases made;
• On the Customer's birthday and exclusively during the period of 7 days prior to, and 7 days following the birthday, the members with the “Friend Status” will be entitled to a 20% discount on a single purchase;
• On the Customer's birthday and exclusively during the period of 7 days prior to, and 7 days following the birthday, the members with the “Fan Status” will be entitled to a 30% discount on a single purchase;
• For members with the “Friend Status”: for every 100 points accumulated, a £15 discount voucher will be issued, valid for 60 days from its distribution, on a minimum purchase of £60 (excluding items already subject to discounts and promotions);
• For members with the “Fan Status”: for every 100 points accumulated, an £20 discount voucher will be issued, valid for 60 days from its distribution, on a minimum purchase of £70 (excluding items already subject to discounts and promotions).

10. Discontinuation of the scheme - card deactivation - miscellaneous

Calzedonia reserves the right to amend, suspend or discontinue the “Calzedonia Lover” Loyalty Program and related services at any time at its own discretion.
Customers shall be informed of these changes, suspensions and interruptions at www.calzedonia.com or at the stores participating in the scheme.
Without prejudice to any other right established under law, including the right to compensation for damages, Calzedonia UK Ltd shall be entitled to revoke Customer's right to use the Card and deactivate it in the event the Card is used in breach of these Conditions or in the event of unlawful use or use that is harmful to the image of “Calzedonia" and its brand.
Furthermore, subject to giving notice, Calzedonia UK Ltd reserves the right to deactivate the Card and the associated activation/registration if the Card is not used, or the Customer remains inactive for a period exceeding 5 years. Revocation and deactivation shall result in the Customer no longer being able to benefit from the advantages and services offered by the “Calzedonia Lover” Loyalty Program.
Calzedonia UK Ltd is not responsible for any direct or indirect consequences related to problems with the “Calzedonia Lover” Loyalty Program for reasons that are beyond its control. Calzedonia UK Ltd is not responsible for any fraudulent, improper or incorrect use of the Card.

11. Personal data protection, privacy Notice

For information on personal data processed for participation in the loyalty program, please refer to the Privacy Policy link, paragraph “Why do we process your data?”, “Calzedonia Lover Loyalty Program”.

12. Contact details

For any other information on the “Calzedonia Lover” Loyalty Program, the Customer may consult the website www.calzedonia.com or contact customer care on 02038376463 or any “Calzedonia” store participating in the programme.

I confirm that I have read the above Conditions of use, I understand the contents and I accept them in their entirety.

Last update: 02/02/2026