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  • What are the accepted payment methods?

    On Calzedonia.com you can pay via: MasterCard, Visa, American Express. You can also choose the cash on delivery payment method (5 AED fee).

  • Is my payment safe?

    Payment information is completely secured by Comodo. Furthermore, all the information entered to make your purchase is in conformity with the processing of personal data and will be treated in full accordance with the privacy laws. The site is also in conformity to all spam and virus controls. Navigation is completely safe.

  • Why does my payment seem charged twice?

    There is a difference between authorization and payment: when you make an online order there is always the payment authorization. An authorization is a pending payment or an amount withheld in a payment account. It is not a real charge and is usually shown in the pending charges section of credit cards. The actual collection is only made when the garments are shipped from our warehouse. If you see the amount authorized as collected, please contact your bank directly so they can "unlock" the amount withheld.

  • When is the amount charged on my credit card?

    If you pay by credit card, you will be charged when your goods are shipped from the warehouse. Depending on your bank, you may be charged a foreign transaction fee by the bank. If you have further questions you will need to contact your bank directly.

  • Where can I find my Invoice?

    Your invoice is ready for download in the FOLLOW YOUR ORDER/RETURN section on our website.

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