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  • What are the accepted payment methods?

    On Calzedonia.com you can pay via: Maestro, MasterCard, Visa, Visa Electron, PayPal, American Express, Ali Pay, Union pay.

  • When is the amount charged on my credit card?

    If you pay by credit card, you will be charged when your goods leave our warehouse.

  • Why does my payment seem to be charged twice?

    There is a difference between authorization and payment: when you make an online order there is always the payment authorization. An authorization is a pending payment or an amount withheld in a payment account. It is not a real charge and is usually shown in the pending charges section of credit cards. The actual collection is only made when the garments are shipped from our warehouse. If you see the amount authorized as collected, please contact your bank directly so they can "unlock" the amount withheld.

  • Is my payment safe?

    Payment information is completely secured by Comodo. Furthermore, all the information entered to make your purchase is in conformity with the processing of personal data and will be treated in full accordance with the privacy laws to know more about our return policy. The site is also in conformity to all spam and virus controls. Navigation is completely safe.

  • Where can I find my Invoice?

    Your invoice will be sent to your email address once the order is shipped. You will also have the option to resend it from your order details if you have an account or from the "Follow your order/return" link at the bottom of our website by clicking the resend button.

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