Remember that you have up to 14 days from delivery of the order to change your mind and request your return online For more info, consult our RETURN POLICY under Article 8 of the general sales conditions.
On Calzedonia.com you have the opportunity to return the products with the courier.
Follow the steps below:
2. Fill out the return form online and select "RETURN WITH COURIER". Print out the return label and attach it to the package. Select the pick up day and time that you prefer, the courier will arrange the return pick up accordingly.
3. Please make sure there is someone at home on the selected pick up day. Calzedonia will cover the return costs.
4. You will be refunded through the original payment method you have used to place your online order once your items arrived to our warehouse and your return has been approved.
You have up to 14 days from delivery to change your mind and make your return request.
Please return each order separately with the corresponding document (return authorization) in order for the refund to be processed correctly.
The return form cannot be modified after it has been completed. However, if you have forgotten to include any of the articles or you wish to remove others, you can add/remove them from the package before giving it to the delivery company. Please make sure that all the articles you wish to return are sent back in a single shipment.
We are happy to announce that we offer free returns on all orders. To learn more about our return policy, click here.
Yes, you can exchange your items in-store.
The refund will be made using the payment method chosen for the online purchase. The refund will be made within 14 days (for orders made with a Credit Card and PayPal) from when we receive your return to our warehouse.
No, the refund will take place on the same credit card used to pay for the online order.