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  • What are the accepted payment methods?

    On Calzedonia.com you can pay via: Maestro, MasterCard, Visa, Visa Electron, PayPal, American Express, Klarna and Apple Pay (only on Safari browser).

  • Is my payment safe?

    Payment information is completely secured by Comodo. Furthermore, all the information entered to make your purchase are in conformity with the processing of personal data and will be treated in full accordance with the privacy laws to know more about our return policy. The site is also in conformity to all spam and viruse controls. Navigation is completely safe.

  • Can I pay with bank transfer?

    Yes, by selecting "Klarna" in the checkout and by using your online banking data to pay safely.

  • Is registration necessary to order online?

    It is not necessary to be registered, you can always place your order as a guest.

  • Why does my payment seem charged twice?

    There is a difference between authorization and payment: when you make an online order there is always the payment authorization. An authorization is a pending payment or an amount withheld in a payment account. It is not a real charge and is usually shown in the pending charges section of credit cards. The actual collection is only made when the garments come out physically from our warehouse. If you see the amount authorized as collected, please contact your bank directly so they can "unlock" the amount withheld.

  • Can I place an order by phone?

    No, we don't offer this kind of service.

  • Can I pay my order with the Gift Crad?

    Yes, please, make sure to use the Gift Card as a payment method at the checkout. To do this, we ask you to enter the card number and the PIN code in the appropriate boxes. The PIN code can be found by scrubbing the silver box on your card.

  • Where can I find my Invoice?

    Your invoice is ready for download in the "FOLLOW YOUR ORDER/RETURN" area on our website.

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