You still haven't found an answer to your question?

Need help?
Non disponibile
  • What are the accepted payment methods?

    On Calzedonia.com you can pay via: Maestro, MasterCard, Visa, Visa Electron, PayPal, American Express, Klarna, Scalapay, Apple Pay (only on Safari browser), Gift Card and e-Gift Card.

  • Is my payment safe?

    Payment information is completely secured by Comodo. Furthermore, all the information entered to make your purchase are in conformity with the processing of personal data and will be treated in full accordance with the privacy laws to know more about our return policy. The site is also in conformity to all spam and viruse controls. Navigation is completely safe.

  • Can I pay in instalments?

    Yes, you can pay in three monthly instalments of the same amount using Scalapay or Klarna Pay in 3 option. Whichever service you choose, the first instalment will be charged as soon as the purchase is completed, while the other two instalments will be charged in the following two months. Both Scalapay and Klarna will notify you about the payment a few days in advance.
    Scalapay and Klarna Pay in 3 are completely free services, as long as the instalments are paid within the deadline. In case one or more instalments are not paid within the deadline, you will be charged a late payment fee.

  • Is registration necessary to order online?

    It is not necessary to be registered, you can always place your order as a guest.

  • Why does my payment seem charged twice?

    There is a difference between authorization and payment: when you make an online order there is always the payment authorization. An authorization is a pending payment or an amount withheld in a payment account. It is not a real charge and is usually shown in the pending charges section of credit cards. The actual collection is only made when the garments come out physically from our warehouse. If you see the amount authorized as collected, please contact your bank directly so they can "unlock" the amount withheld.

  • Can I pay my order with the Gift Crad?

    Yes, please, make sure to use the Gift Card as a payment method at the checkout. To do this, we ask you to enter the card number and the PIN code in the appropriate boxes. The PIN code can be found by scrubbing the silver box on your card.

  • Where can I find my Invoice?

    Your invoice is ready for download in the "FOLLOW YOUR ORDER/RETURN" area on our website.

Visit the online store for your country: