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TERMS AND CONDITIONS “CALZEDONIA LOVER” LOYALTY PROGRAM

PLEASE READ THESE TERMS AND CONDITIONS OF PARTICIPATION IN THE “CALZEDONIA LOVER” LOYALTY PROGRAM CAREFULLY. BY PARTICIPATING IN THIS PROGRAM, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT PARTICIPATE IN THIS PROGRAM.
The “Calzedonia Lover” Loyalty Program (“Program”) is offered by Calzedonia USA Inc. (“Calzedonia,” “we,” “our” or “us”) to reward and offer exclusive advantages to our loyal customers. The Program is available to individuals who are legal residents of the United States (including its territories and possessions) and at least 18 years or older, for their personal use only and not for any business or commercial purpose. The Program is limited to one (1) account per individual, and Calzedonia reserves the right, in its sole discretion, to suspend, cancel or combine accounts that appear to be duplicative. Only one (1) account may be associated with a single email address. In the event of a dispute over ownership of an account, the Member (as defined below) will be deemed to be the authorized account holder of the email address provided when joining the Program. The “Calzedonia Lover” Card (the “Card”) is personal and may not be transferred, sold, assigned, and/or shared with family, friends or other third parties.
By participating in the Program you (“you,” “your,” or “Member”), agree that you have read, understood and agree to be bound by these Terms and Conditions (these “Terms”) and by any changes or modifications thereof. By enrolling in the Program, you also agree to be bound by our Website Privacy Policy and General Terms and Conditions of Use, which are incorporated herein by reference. If you do not agree to these Terms, the Website’s General Terms and Conditions of Use and our Privacy Policy, you are prohibited from participating in the Program. These Terms do not in any way alter the terms or conditions of any other agreement you may have with us, including any agreement for the sale of products. The Program is void where prohibited by law.
If the “Customer Cardholder” does not accept these amendments, they shall be entitled to cancel their registration, which in any event they shall be entitled to do at any time as set out below.
In order to enroll in the Program, you are required to provide an email address to receive operational communications from Calzedonia in connection with your participation in the Program (e.g., confirmation of enrollment, termination of membership, changes in status, eligibility for rewards, account updates, etc.). By accepting these Terms, you will be automatically included in our Program mailing list and you agree to receive Program-related email communications from Calzedonia.

HOW TO ENROLL IN THE PROGRAM

In order to enroll in the Program, Members must obtain and activate a Card. The Card may be used at participating “Calzedonia” stores in the country of issuance or other participating countries (collectively, the “Participating Stores”) or in connection with purchases online at www.calzedonia.com (the “Website”). The list of stores participating in the scheme can be viewed at e-commerce website www.calzedonia.com. The Card issued by the Participating Store will initially grant you “Follower” status (as described below).
Enrollment in the Program is only complete upon activation of the Card. In order to start earning and redeeming points, you must activate your Card at a Participating Store, with the help of a store assistant, or on the Website. The Card must be activated within twelve (12) months from the date of receipt. Notwithstanding the foregoing, you can start using your Card immediately upon issuance from a Participating Store, provided that any points you may have earned in connection with the first purchase made by using your Card will only be credited to your account upon activation of the Card.
In order to activate the Card on the Website, you will need to create a “Calzedonia Lover” account on the Website by providing your name, address, email address, cellphone number, date of birth, and Card number. You are solely responsible for ensuring and maintaining the accuracy of your account information and for updating it as needed. Please read the paragraph “Privacy Notice” in order to learn how we collect and use personal information you provide upon creating an account and using the Website.
Should you lose your Card or if your Card is stolen, you may request a replacement Card at any Participating Store, upon providing your name and email address. The lost/stolen Card will be deactivated and any points earned will be automatically transferred to the new Card. Your new Card will require activation, which can be completed on the Website or at a Participating Store, or by contacting customer care at 0012058098130.
The Card cannot be used as payment for merchandise. Points are not redeemable for cash, are non-transferrable and non-negotiable.

HOW TO EARN POINTS

Loyalty points will be automatically credited to the Card, once activated, upon each qualifying purchase made at a Participating Store or through the Website.
One (1) point will be earned for every whole U.S. dollar ($1.00) spent, rounded down to the nearest dollar (e.g., $1.99 = 1 point). We may also offer promotions, for a limited amount of time, that enable our customers to earn double or triple points on select purchases, in our sole discretion and as advertised from time to time.
Points may be earned in participating countries other than the United States according to the following chart.
Only for purchases in Russia, the loyalty points will be credited subject to prior presentation of the Loyalty Card.

COUNTRY: AUSTRIA
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: BELGIUM
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER / ABONNÉ
LEVEL 2 - Status Name: FRIEND / AMI
LEVEL 3 - Status Name: FAN

COUNTRY: CZECH REPUBLIC
POINTS VALUE UNDER THE LOCAL CURRENCY: 25 CZK = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: FRANCE
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: ABONNÉ
LEVEL 2 - Status Name: AMI
LEVEL 3 - Status Name: FAN

COUNTRY: GERMANY
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: HONG KONG
POINTS VALUE UNDER THE LOCAL CURRENCY: 10 HKD = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: HUNGARY
POINTS VALUE UNDER THE LOCAL CURRENCY: 300 HUF = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: ITALY
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: LUXEMBOURG
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER / ABONNÉ
LEVEL 2 - Status Name: FRIEND / AMI
LEVEL 3 - Status Name: FAN

COUNTRY: POLAND
POINTS VALUE UNDER THE LOCAL CURRENCY: 4 PLN = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: PORTUGAL
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: SLOVAKIA
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: SPAIN
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: SWEDEN
POINTS VALUE UNDER THE LOCAL CURRENCY: 10 SEK = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: SWITZERLAND
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 CHF = 1 POINT
LEVEL 1 – Status Name: FOLLOWER / ABONNÉ
LEVEL 2 - Status Name: FRIEND / AMI
LEVEL 3 - Status Name: FAN

COUNTRY: THE NETHERLANDS
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: UK
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 GBP = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: USA
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 USD = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: CROATIA
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: ESTONIA
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: LITHUANIA
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: ROMANIA
POINTS VALUE UNDER THE LOCAL CURRENCY: 5 LEI = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: SLOVENIA
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: UKRAINE
POINTS VALUE UNDER THE LOCAL CURRENCY: 50 UAH = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: CYPRUS
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: LATVIA
POINTS VALUE UNDER THE LOCAL CURRENCY: 1 EUR = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

COUNTRY: TURKEY
POINTS VALUE UNDER THE LOCAL CURRENCY: 150 TL = 1 POINT
LEVEL 1 – Status Name: FOLLOWER
LEVEL 2 - Status Name: FRIEND
LEVEL 3 - Status Name: FAN

Eligible purchases include regular priced merchandise and exclude sales tax, discounts, handling charges, shipping and delivery charges, and/or other excluded charges specified by us from time to time. You may also earn points by purchasing a Calzedonia gift card; provided, however, that you will not earn any additional points when making purchases entirely or partially paid for with such gift card.
In order to earn points, Members must present the Card, or provide name and email address, at checkout at Participating Stores before the payment is processed or, for online purchases, link their Card number to their “Calzedonia Lover” account and complete the checkout procedure on the Website through the account associated with the Card. For the avoidance of doubt, the Card must only be linked once to your account in order to earn points through online purchases. Any points that you would have earned in connection with a purchase made without presenting your Card, or your name and email address, prior to payment cannot be added to your account at a later time.
If you return any purchased merchandise or otherwise cancel a purchase previously made, points earned in connection with such transaction will be deducted from your account.
You may check your points balance at any time by requesting it at any Participating Store or by accessing the account associated with your Card on the Website. Points are typically added to your account within twenty-four (24) hours of purchase; in the event of any technical malfunction, we may experience a delay in awarding points for up to fifteen (15) business days.
The later to occur of: (i) twelve (12) months after the date of activation of the Card, or (ii) if you achieved a new status during any such twelve (12) month period, twelve (12) months after the date you achieved a new status is referred to herein as the “Anniversary Date”. After each Anniversary Date, you will start earning new points.

MEMBERSHIP STATUS LEVELS

The Card allows customers to reach 3 different STATUSES by earning loyalty points on their purchases. Customers will receive an increasing level of benefits in accordance with their Status.

“FOLLOWER STATUS”:

This is immediately acquired when the “blank” card is activated/registered.
When “Follower Status” customers earn 100 points they move to the following level – “Friend Status”, which will be immediately credited with any points in excess of those used to reach the new status;
If a “Follower Status” Customer earns less than 100 points within 365 days of the date they acquire the status, they remain at the “Follower Status” level and their points balance shall be cancelled.
If a “Follower Status” customer earns 500 points before they have acquired the “Status Friend”, they move directly to “Status Fan”, which will be immediately credited with any points in excess of those used to reach the new status;

“FRIEND STATUS”:

Customers acquire this status as soon as they have earned 100 points. The new status which will be immediately credited with any points in excess of those used to move level
Once they earn 500 points, “Friend status” Customers move to the “Fan Status” level which will be immediately credited with any points in excess of those used to reach the new status;
A year after acquiring the “Friend Status” level, and every year after that, the Customer:
- if he/she has earned between 100 and 499 points, maintains “Friend Status" level for another year and any points in excess of those used to keep this status shall be maintained;
- if he/she has earned less than 100 points, his/her points balance will be reset to zero and he/she will return to the “Follower Status” level.

“FAN STATUS”:

Customers acquire “Fan Status” as soon as they have earned 500 points since the previous “Friend Status”. The new status will be immediately credited with any points in excess of those used to move level;;

Rewards are based on your status and are granted at the discretion of Calzedonia. Rewards are subject to change from time to time in our discretion.
You may learn about your eligible rewards on your personal account and at Participating Stores, and you will receive an email communication when you are eligible for a reward according to your membership status. Rewards may include, without limitation and depending on your status, the following:

Free deliveries or returns on e-commerce purchases for all Status holders;
Upon subscription, the customer earns 50 points.
On their birthday and exclusively during the period between the 7 days before and 7 days following their birthday, Follower Status Customers shall be entitled to double points on purchases;
On their birthday and exclusively during the period between the 7 days before and 7 days following their birthday, Friend and Fan and Status Customers shall be entitled to a 20% discount on a single $55 or more purchase.
On their birthday and exclusively during the period between the 7 days before and 7 days following their birthday, Fan Status Customers shall be entitled to a 25% discount on a single $55 or more purchase.
For members with the Friend and Fan Status: for every 100 points accumulated, an $5 discount voucher will be issued, valid for 60 days from its distribution, eligible to use on minimum spend of $55 (excluding items already subject to discounts);

* Discounts cannot be combined. If you are eligible for multiple rewards in the form of discounts, the higher discount will be applied to your purchase. For example, if you are eligible for a 10% discount and a 20% birthday discount on your purchase, the 20% discount will be applied to your purchase.

HOW TO ACCESS YOUR REWARDS

To access your rewards, you must present your Card, or provide your name and email, at checkout at a Participating Store or enter your Card number before placing an order through the Website. You cannot use your rewards in connection with discounted merchandise and products subject to other promotions.

MODIFICATION AND TERMINATION OF THE LOYALTY PROGRAM AND/OR MEMBERSHIP.

The Program and its rewards are offered at our sole discretion. Calzedonia reserves the right to change all or any portion of these Terms, including without limitation how points are earned, any restrictions on the types of purchases subject to the Program, the number or types of rewards offered, or any combination thereof, at any time in its sole discretion.
Calzedonia further reserves the right to suspend or terminate the Program at any time in its sole discretion. Any changes to the Terms, suspension and/or termination of the Program will be communicated by publication on the Website, without further notice to you, and will be effective immediately. Therefore, please review these Terms and visit the Website frequently. Without limiting the generality of the foregoing, use of the Card after amendments to the Terms have become effective shall constitute acceptance of any changes thereto.
We reserve the right to audit your account at any time, in our sole discretion. If as a result of such audit we deem or suspect in our sole judgment that you have violated any of these Terms, abused the Program, engaged in any illegal activity, fraud, misrepresentation, unauthorized use of the Program, points, rewards, the Card or any other aspect of the Program, or operated more than one (1) account, your membership may be revoked in Calzedonia’s sole discretion, and you will be ineligible for further participation in the Program. Any decisions by Calzedonia concerning the termination of any Member’s membership shall be final and binding in all respects. If we suspect that you have engaged in illegal activity, fraud, misrepresentation, abuse of the Program or violation of these Terms, we also reserve the right in our sole discretion to take appropriate legal action.
Members may terminate enrollment in the Program at any time by logging into their personal account on the Website or by contacting customer care at 0012058098130. In the event you fail to use your Card for five (5) years following the date of activation or of your last purchase made using the Card, whichever is later, Calzedonia reserves the right in its sole discretion to deactivate your Card and terminate your membership in the Program. If you decide to re-enroll in the Program, you will need to obtain and activate a new Card and you will be placed in level 1 – “Follower” status.
Upon termination of your enrollment or of the Program as a whole for any reason, all earned points, eligibility for rewards and status will be void and cannot be transferred to a different account or Card, and your access to the Program will automatically terminate.

PRIVACY NOTICE

For information on personal data processed for the participation in the loyalty program, please refer to the Privacy Policy link, paragraph “Why do we process your data?”, “Calzedonia Lover Loyalty Program”.

CONTACT US

Please visit www.calzedonia.com, call customer care at 0012058098130, or visit any Participating Store in order to obtain additional information concerning the Program.

GOVERNING LAW

The Program and these Terms will be governed by and construed under the laws of the State of New York, without reference to its conflict of laws principles. Members hereby expressly consent to exclusive jurisdiction and venue in the courts located in New York for all matters arising in connection with the Program and these Terms.

Last update: 02/02/2026

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