When you browse our websites or use the services made available within them, we may collect some of your personal data (hereinafter the “Data”). We therefore invite you to carefully read the following information: they describe the Data we collect, the purposes and the rights you entitled to as Data Subject. If you want to have a more complete overview about the principles we follow in the management of our websites and about the protection of your Data, we invite you to read the General Conditions of our websites.
The processing activities described in this Privacy Notice refer solely to the services available on the website www.calzedonia.com or in the "Calzedonia" stores. We inform you that within the site www.calzedonia.com there may be links to websites owned by third parties that are directly responsible for the processing activities carried out there, and for which we invite you to consult their respective privacy and cookie policies.
Notice at collection for Californian users
Under the California Consumer Privacy Act (“CCPA”), California consumers shall receive certain notices and information regarding the collection and use of their personal information. This page is intended to provide the Notice at Collection and Privacy Policy required by the CCPA.
We may collect Personal Information (hereinafter also “Personal Data”) from you and use it for specified purposes. For a list of categories of Personal Information that we collect and the purposes for which we use such Personal Information, see the sections:
With reference to the personal data collected for the use of the services available on this website and at the “Calzedonia” shops, the Data Controller is Calzedonia S.p.A. with legal seat in Via Portici Umberto Primo 5/3, Malcesine (Verona, Italy) and administrative seat in via Monte Baldo 20, Dossobuono di Villafranca (Verona, Italy). You can contact Calzedonia by writing to privacy@calzedonia.com
To give you access to our services and contents, we may collect:
You may find below a list of all the purposes for which we collect your personal data: click on each paragraph for more information.
Purpose: receive SMS containing OTP to finalize the reserved area registration procedure.
Processed data: telephone number
Legal basis: your consent that you express by flagging the specific box in the registration form. You can stop receiving any communications by writing "STOP" to the number 18333410033 or visit Terms and Conditions for OTP for further information.
Retention period: until you revoke your consent.
We process your Data using IT and telematic tools and supports, in compliance with the provisions of the law to ensure security and confidentiality, as well as the accuracy, updating and relevance of the data with respect to the stated purposes. Help us ensure that your Data is always accurate by communicating the updates to privacy@calzedonia.com
To achieve the purposes for which we use your data, we need to communicate them to these categories of subjects:
- Calzedonia S.p.A. and Calzedonia USA Inc. staff, in charge with the management of our website and the services that are available online and at our stores;
- Calzedonia S.p.A. and Calzedonia USA Inc. suppliers (e.g. service providers and IT platforms, consultants): these subjects use your data as data processors, appointed by Calzedonia S.p.A., through the signing of a specific contract;
- Commercial franchising companies staff for the following processing activities: “Loyalty Program”, “Personalized assisted sale”, “Purchase of products in shop with shipping at home or in shop” and “E – receipt sending”;
- Credit institutions, companies that carry out shipping and transport services, insurance companies: these subjects act as independent Data Controllers and their involvement is necessary to carry out necessary operations related to the use of our services (e.g. making payments; deliver the purchased goods).
We use cookies in some areas of the site. We ask you to read our Cookie Policy, to be consulted together with this information.
On our website you can also find social buttons/widgets, depicting the icons of social networks (e.g., Facebook, Google and Twitter) and interactive social walls (that show pictures coming from social networks). These "buttons" allow users who are browsing the website to interact directly with the social network which collects data relating to your visit.
In some areas of the website, you may also find the so-called social login, that allows you to login your reserved area through the social network account. When you use the social login, you accept the terms and conditions and the privacy policy of the social network itself.
The personal data collected may be transferred outside the European Union. In this case, the transfer will take place in compliance with the provisions of EU Regulation 2016/679 ("GDPR") (in particular, the data will be transferred only after signing the Standard Contractual Clauses approved by the EU Commission with decision 2021/914 / EU or to countries able to guarantee an adequate level of protection of personal data and therefore recipients of an Adequacy Decision adopted by the EU Commission).
Calzedonia S.p.A. has appointed a Personal Data Protection Officer, in charge of supervising compliance with the legislation for the protection of personal data and acting as a contact point for the requests of the subjects to whom the personal data refer, who can be contacted by writing to e-mail address dpo@calzedonia.com
What are the rights that you may exercise as data subject? privacy@calzedonia.com. We undertake to respond to your request as soon as possible and in any case no later than thirty days from receipt of your report. In some cases, we will ask you further information if, in connection with your request, it becomes necessary to verify your identity.In particular, you can exercise the following rights:
You also have the right to lodge a complaint iwith the competent data protection supervisory authority if you believe that the processing of your data conflicts with the provisions of the applicable laws.
In particular, if you are a Californian resident, under the CCPA, you have the right to request the deletion of personal information that we have collected from you. Once we receive and confirm your verifiable consumer request to delete, we will delete (and communicate to our service providers to delete) your personal information from our records, unless an exception applies (e.g. retaining the information necessary for us or our service provider(s) in order to complete the transaction for which we collected the personal information, providing a good or service that you requested, complying with a legal obligation etc.).
With reference to the right to access/to know and the right of erasure/to delete, you may submit your requests, free of charge, by writing to privacy@calzedonia.com.
We will need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log into your account. We will only use personal information provided in connection with a consumer rights request to review and comply with the request. Once submitted the request, you will receive an e-mail as soon as feasibly possible, but no later than 10 business days, confirming that we have received your request and providing information about how we will process your request. We will respond to your request to access/to know or erasure/delete within 30 days (as required by GDPR) from the day we receive the request even if, in case of Californian consumers, the CCPA sets a longer period of 45 days. Any disclosure in response to a request to access/to know will cover the entire period from the date of your registration to the website (as required by GDPR) even if, in case of Californian consumers, the CCPA sets that disclosure of personal information must cover the 12-months preceding the business’ receipt of the request to know. In certain circumstances, we may decline a request to access/to know and/or erasure/delete, particularly where we are unable to verify your identity.
If you are a Californian resident, under the CCPA, you may institute a civil action for statutory damages on an individual or class-wide basis (providing Calzedonia with 30 days’ written notice identifying the specific provisions violated) in the following cases: nonencrypted and nonredacted information subject to unauthorized access and exfiltration, theft or disclosure as a result of a business's lack of implementation of reasonable security procedures and practices.
If Calzedonia within 30 days cures the noticed violation and provides the consumer an express written statement that the violations have been cured and that no further violations occur, no action for individual statutory damages or class-wide statutory damages may be initiated against Calzedonia.
If you are a Californian resident, under CCPA, also the following rights will be applied:
Terms and Conditions for SMS Marketing Alerts Calzedonia USA, Inc. and Calzedonia S.p.A provides mobile messaging alerts to its customers as an easy channel to stay up to date with real-time offers, product release and initiatives. If you are 16 years old and older and would like to receive marketing messages from Calzedonia, please text “CALZEDONIA” to 49683.
By texting “CALZEDONIA” to 49683, you are authorizing Calzedonia S.p.A. to send marketing text messages to your mobile phone. Your text to 49683 is your electronic signature signifying your consent to this agreement, our terms and conditions and warrant that have the right and full capacity to enter into this agreement. Please be aware that we may amend these terms, modify or eliminate the SMS service or any of its features without notice.
Message and Data rates may apply. If you agree, you will receive one (1) text message from Calzedonia confirming your enrollment to our SMS alerts. Your agreement to these terms for receiving marketing messages is not a condition of any purchases with Calzedonia. Your participation in text alerts is completely voluntary.
Although Calzedonia not charge you a fee for these messages, message and data rates from your mobile carrier may apply and you will be responsible for any applicable charges. If you have any questions about your text plan or data plan, please contact your wireless provider. Contact your mobile service provider for details on specific fees and charges that may apply. Supported carriers are: AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, Google Voice, ACS Wireless, Advantage Cellular (DTC Wireless), Appalachian Wireless, Atlantic Tele-Network International (ATN), Bandwidth, Bluegrass Cellular, Buffalo Wireless, CableVision, Carolina West Wireless, Cellcom, Copper Valley, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Chariton Valley Cellular, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), i Wireless (IOWA Wireless), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, Mobi PCS (Coral Wireless LLC), Mosaic, MTA Communications, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, Panhandle Telecommunications, Peoples Wireless, Pine Belt Wireless, Pine Cellular, Pioneer, Plateau, Revol Wireless, RINA, SI Wireless/Mobile Nation, SouthernLinc, SRT Wireless, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush. T-Mobile is not liable for delayed or undelivered messages.
Our SMS service will only send you communication alerts when there are new products, initiatives, or sales and will not send fixed-frequency messages.
Need Assistance? If you are experiencing any issues, Text “INFO” to 49683 or contact our Customer Service Department to obtain more information. If you no longer want to receive SMS from this channel, Text “END” to 49683. After your request is received, you will receive (1) final text message confirming that you have unsubscribed to SMS alerts. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time Privacy Policy For more information on the processing of your data for this activity, please click this link for our Privacy Policy
We reserve the right to periodically update the content of this page.
We therefore invite you to consult this privacy notice regularly to stay up to date with any changes that may have occurred since your last consultation.
Last update: October 2024