Returns and Refunds
Remember that you have up to 14 days from delivery of the order to change your mind and request your return online For more info, consult our RETURN POLICY under Article 8 of the general sales conditions.
On Calzedonia.com you have the opportunity to return the products with the
courier.
Follow the steps below:
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1
Go to “TRACK/RETURN YOUR ORDER” at the bottom of the page or to your “My Calzedonia account”.
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2
Fill out the return form online and select "RETURN BY COURIER".
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3
Book the collection of your return by contacting the UPS courier at the number 078 250 877 and wait for the courier to collect the package from the address you indicated. Calzedonia will cover the return costs from your address to our warehouse in Verona. Express shipping is insured for the value of the goods.
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4
You will be refunded to the original payment method you have used to place your online order.
You still haven't found an answer to your question?
Toll-free number 080038566
Monday - Saturday from 10:00 until 16:00
Monday - Saturday from 10:00 until 16:00