You still haven't found an answer to your question?

Need help?
Non disponibile
Return to the question list

I have just made my order and wish to cancel / modify it, what can I do?

The cancellation of your order is possible only for a limited amount of time following confirmation on the confirmation page or by signing into your account. If it has passed this window of time, it is no longer possible to cancel the order in our system and you will not see the possibility to cancel. Your order will be processed on schedule in our warehouse. If you do not want to keep the goods, you can send the order back for free upon receipt. At this time you are not able to modify your order once the order has been placed. See the 'Return' section for more information.

Visit the online store for your country: